PLUMBING, HEATING, AIR, AND ELECTRIC

They are the most professional plumbers I’ve ever worked with on time and ready to go I love these guys

Very professional and very thorough.

We had no heat or hot water & made lots of phone calls. Patriot Pros was the only one to get back to us and installed an entire new... read moreWe had no heat or hot water & made lots of phone calls. Patriot Pros was the only one to get back to us and installed an entire new boiler system for our house in one day. Very professional and kept us in the loop all day long as parts were secured and installation was happening. Highly recommend! read less

Great service. Javier was very nice and eager to help. Communication from the home office was fantastic. Overall I’m very pleased and would recommend.

My experience in HVAC and plumbing services has been excellent. And there flexibility in working with our times frames exceptional.

Easy to contact. Scheduled quickly. Arrived promptly. Reviewed problems and fixed together. Great service!

Javier & gang has served us well at the Castle Rock Chamber-love their professional and friendly manner & would highly recommend them. Such a community minded local business.

Great people, quality work and do their best to keep you informed about all options. They care to make sure that their work doesn't leave your house in a mess,... read moreGreat people, quality work and do their best to keep you informed about all options. They care to make sure that their work doesn't leave your house in a mess, and stand by the work they do. read less

The good experience starts with scheduling. The team was extremely nice and informative over the phone and understood that my heater going out meant that my condo was freezing and... read moreThe good experience starts with scheduling. The team was extremely nice and informative over the phone and understood that my heater going out meant that my condo was freezing and personally I hate the cold (but love Colorado).

I worked with their dispatcher Jaime and she called me not only to schedule, but to give me a timeframe of when Javi would arrive. She then called me to let me know he was on his way. Her last call was a 10 minute warning. This was awesome!

When Javi arrived my great dane went right up to him and wanted to play...which means he's a good person...she can tell...trust me. He also loved her...dog people are the best people. So good start.

Overall, Javi diagnosed and fixed my heating unit (which come to find out, the last company completely screwed up). He even installed my Nest which the last company said was not compatible.

Great people and great experience. Highly recommend. read less

Professional and knowledgeable staff were sent to our home to follow up new water heater and water circulation installation issues. Christopher McQuistion the HVAC supervisor personally fixed our... read moreProfessional and knowledgeable staff were sent to our home to follow up new water heater and water circulation installation issues. Christopher McQuistion the HVAC supervisor personally fixed our issues in a very timely manner. He was extremely courteous and respected our time and home health business environment. We would recommend Christopher and Patriot Pros to family and friends for any HVAC needs. This company is well worth the investment and the products offered are top notch. read less

The diagnosis of our plumbing problem was bad news, but Don was really nice about it and explained everything clearly. It was a big fix, but it was scheduled... read moreThe diagnosis of our plumbing problem was bad news, but Don was really nice about it and explained everything clearly. It was a big fix, but it was scheduled for the next day! read less

Untrustworthy. Late cancellations by them for both of my appointments for alleged "emergencies" which apparently were deemed a higher priority than my scheduled - then rescheduled appointments. This meant taking... read moreUntrustworthy. Late cancellations by them for both of my appointments for alleged "emergencies" which apparently were deemed a higher priority than my scheduled - then rescheduled appointments. This meant taking time off from my work to accommodate them, only to have them again cancel when it was too late to contact another company. They wasted a week of time making false promises which could have been spent finding service somewhere else. You cannot trust what they say. read less

I love this company. Just when you think they can't improve, they send Lisa to your house. Even with bad news (I either need a new furnace motor or new... read moreI love this company. Just when you think they can't improve, they send Lisa to your house. Even with bad news (I either need a new furnace motor or new furnace) she explains it so well I am thanking her (and Patriot). read less

I noticed my water heater spouting water out the top and scheduled an appointment for $69. The Field Manager, Ron came to my home the very same day and... read moreI noticed my water heater spouting water out the top and scheduled an appointment for $69. The Field Manager, Ron came to my home the very same day and I explained to him about the heater. He diagnosed my problem within about 2 minutes and said I needed a new heater. I trust that he knows what he was talking about having 40 years of experience and also the credentialing that Patriot Pros does for their employees.

Ron then showed me the cost to get a new heater (exact same model and a smaller model) purchased and installed. $3,500 and $3,300. He then applied a nice military discount which brought both quotes closer to $3,000.

Now, I am no Plumber nor am I an expert on water heaters, distribution, retail, or installation. That said, 5 minutes on Google and 3 phone calls later, I had 3 new quotes from places around town charging between $900-1,600.

Why on earth is Patriot Pros so expensive?! Do I appreciate the professional demeanor of the technician and the fact the employees are vetted? Absolutely.

That's not the point. The point is, charging customers 2-3 times the amount for the same product/work as provided by competitors is downright gouging and an exploitation...

I'm sure they would have done a great job installing a water heater, but no one should be paying that kind of money for a water heater/install. read less

Where to begin....the "pros" came to my house to inspect the sewer line. They charged $374 and then provided an estimate of over $6,100. They then left the cap off... read moreWhere to begin....the "pros" came to my house to inspect the sewer line. They charged $374 and then provided an estimate of over $6,100. They then left the cap off of the sewer line in the basement causing the floor to be covered with...well....sewage. I decided to get a second estimate. I called 99 Rooter and they sent someone over for $175 and found no issues with the pipes. When I showed them the "pros" estimate, his comment was "I wonder how they can sleep at night". Patriot Pros is a total rip-off and should be avoided at all costs, unless you just like paying huge amounts for unnecessary and shody work, then by all means, give them a call. read less